Bronze
Entry level support and service coverage, suited more for the low end instrument user who would like access to full personnel support, features and opening discounts on labour.
Entry level support and service coverage, suited more for the low end instrument user who would like access to full personnel support, features and opening discounts on labour.
Progression in support from the entry level coverage, you will experience discounts on consumables and spare parts as well as increased discounts on labour. Intended for the mid-range instrument user or user with multiple machines.
Top level support and service intended for customers with multiple machines and high throughput. You will experience maximum discounts across consumables, spare parts and labour with the addition of discounts on additional instrument purchases and free onsite servicing.